Remote Advantage revolutionizes the way your systems are managed!

 

Remote Advantage builds automation into the systems deployment and management process by mirroring best practices associated with the provisioning of services, such as automating repetitive work by machine-driven tasks and processes. The benefits of this unique approach to real-time,Web-based

IT task and process management are:

Provides a self-managing distributed virtual VPN without the complications of managing VPN software, enabling immediate access to all “hooked” IT assets from a singleWeb site that supports human tasks and machine processes.

Provides a cost-effective solution for managing, controlling, analyzing, planning and administering transaction-oriented IT business functions such as anti-spyware deployment and maintenance.

Exploits the best of the latest technology—including RA  patented connection algorithms, RA patented Virtual System Administration “VSA” methods, MS IIS, SQL Server, TCP/UDP and other technologies. Allows companies to utilize RA technology to maximize staff productivity while promoting energy efficiency.

Provides a “one-touch” approach to process management, reducing processing errors, ensuring compliance with procedures and increasing theflexibility of managing transaction intensive tasks in the IT department.

 

Since RA technology provides an integrated approach to managing IT infrastructure, its integrated Web-based platform provides the following benefits:

 

RA allows organizations to implement IT procedures, policies and practices in a single Web-based point to multi-point system automated solution. Unlike point solutions, which typically only control single functions in a closed domain-based network or data center— RA technology enables a single framework for the implementation of IT policies, procedures and methods across highly distributed WANs. With fewer tools to learn, integrate, deploy and support, RA provides a powerful and simplified solution to managing IT infrastructure. What’s more, full integration of all functions provide for seamless access to all data managed by RA.

 

RA adds greater value than domain-bound technology. Domain-based and other agentless technologies are useful in a single network where all resources are directly visible on the corporate LAN orWAN. However, these solutions typically require additional systems resources to work effectively across low-bandwidth VPNs or dedicated connections. With support for both PCs and Macs, RA agents are lightweight and form their own persistent, secure TCP connection with the server. Without the need for address management, implementation of port mapping schemes at each site or the need for a VPN connection to all the sites, RA is much more secure and efficient.

 

Enterprise Class Security
 

RA allows companies to securely take charge of their infrastructure and transparently and remotely manage servers, desktops, mobile devices(notebooks and handhelds), home-based desktops and embedded systems—all from a central management console. The solution is ideal for

growing and distributed businesses around the globe that want to streamline systems management and automate IT operations.

 

Remote Advantage Agent

 

RA Agent

The RA agent (PC and Mac) provides a non intrusive, non evasive and seamless OS

service addition. This light-weight agent initiates all communications back to the RA server.

Since the agent will not accept any inbound connections, it is impossible for a third-party

application to attack the agent from the network.

 

Firewalls

Remote Advantage does not need any input ports opened on client machines. This lets the agent do its

job in any network configuration without introducing susceptibility to inbound port probes or

new network attacks.

 

Encryption

Remote Advantage protects against man-in-the-middle attacks by encrypting all communications between

the agent and server with 256-bit RC4 using a key that rolls every time the server tasks the agent

(typically at least once per day). Since there are no plain-text data packets passing over the network,

there is nothing available for an attacker to exploit.

 

Secure and Reliable Web Access

Administrators access the RA server through a Web interface after a secure logon process.

The system never sends passwords over the network and never stores them in the database.

Only each administrator knows his or her password. The client side combines the password

with a random challenge, issued by the RA server for each session, and hashes it with

SHA-1. The server side tests this result to grant access or not. This unique random challenge

protects against a man-in-the-middle attack sniffing the network, capturing the random bits

and using them later to access the RA server.

 

Features And Benefits

 

 PC Inventory / Computer Audit

Complete computer inventory and software inventory. Scheduled LAN

audits. Fully automated and always up-to-date.

 

 PC Remote Control / Remote Support

Access computers remotely from anywhere. Secure and configurable.

Access PCs behind firewalls and NAT without port mapping or

infrastructure changes.

 

 Patch Management

Fully automated security patch scan, patch deployment and history

with the click of a mouse. Scalable, secure, configurable and

location independent.

 

 Network Monitoring / Alerts

Instant notification for hardware changes, software changes, policy

violations, low disk space, unapproved network access, new devices

on the LAN, etc.

 

 Windows Event Monitoring / Alerts

Remotely monitor Windows system event log, application event log

and security event log with user defined alerts.

 

 Software Installation / Update

Complete software installations and software updates across the

organization with a mouse click. Easier and more flexible than SMS

and other solutions.

 

 Help Desk / Trouble Ticketing

Complete integrated trouble ticketing. User and administrator

create/update. Policy based notification. Built-in online chat for

support personnel and end users.

 

 Network Policy Enforcement

Monitor network usage by machine and by application. Define policies

and limit network access to only corporate-approved applications.

 

 Backup and Disaster Recovery

Real-time automated disk backup, disk imaging, file level backup and

rapid restores for Windows servers and workstations. Replication

ensures backups are automatically stored safely in offsite location.

Intel® vPro™ Technology

By incorporating out-of-band management capabilities, work remotely

to control the on/off power of all machines to provide routine off-hours

IT services.

 

 Powerful Anti-Virus / Anti-Spyware Detection

Remote Enterprise incorporates reactive antivirus and

spyware detection with the latest proactive technologies, Remote Advantage ensures not

only anti-virus protection but also protection from unknown threats.

 

 User State Management

Remote Advantage USM is, an automated desktop migration solution. enables the definition

and deployment of group profiles. Remotely deploy user customizations

and the machine "personalities" during operating systems, hardware or

application upgrades.

 

 Integrated Reports

Comprehensive integrated management and operational reports.

ustomizable. Always available. View online or export to HTML,

Word or Excel.

 

 Maximum Security

Encrypted communication using 256-bit RC4 with rolling keys. No open

ports. No plain-text data packets on the network. Nothing for attackers

to exploit.

 

 Flexible Administration

One integratedWeb-based interface. Accessible from anywhere.

Flexible setup of administrators and users, computer groups.

Integrated permissions and policies.

 

 Fast and Easy Deployment

Deploy in minutes without downtime. Automatic discovery and

deployment to all local or remote computers. No long training

cycle or learning curve.